Active Family Fun Pass Terms Of Service*
Are there blackout dates?
There are NO blackout dates with Premium Memberships
Can I upgrade my general admission jump pass to a membership?
Of course! You can apply the cost of your admission toward an Active Family Fun Pass Membership, so long as the upgrade takes place during the same visit, prior to departure. Once you create the recurring debit online, we will refund today's purchase for the new pass holder only.
How often am I billed?
Guests are billed monthly on the day after they initially sign-up (e.g. If you signed up on the 5th, your card would be debited on the 6th of the following month).
Can I pay cash for my membership?
We require a valid credit or debit card for purchasing memberships.
Is my membership valid for birthday parties or group events?
Members receive special, periodic discounts on birthdays and other events. Memberships, however, are only valid for General Admission and Toddler Time jump sessions.
How do I cancel my membership?
If the time ever comes where you would like to cancel your membership and you have already had one automatic debit on your account, You may email firstname.lastname@example.org with your cancellation request. Cancellations require a 30 day written notice, which means you will have one final draft after your request.
Can I sign-up for a membership for one month?
Guests may cancel their membership after the first automatic payment is processed. This works out to be a two-month commitment; the month that you sign-up and the final month of the membership (first and last month’s payments).
Is there a cancellation fee?
There is no cancellation fee. There is, however, a $30 re-application fee if you decide to reinstate your membership within one year from the date of cancellation.
+Memberships are not valid for private events, events (including birthday parties, team parties, corporate events, etc. that require a separate admission), and other programs such as "LIT".
* NOTE: Memberships do not guarantee immediate admission, especially during high attendance periods. X-drenaline trampoline socks and a valid waiver are required to participate